Airpods Pro Repair: How hard is it to ship an empty box?
What followed was an hour long customer support session that continues to erode my enjoyment of Apple products.
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19 posts.
What followed was an hour long customer support session that continues to erode my enjoyment of Apple products.
Adding a formal, descriptive transparency report would restore a lot of faith in the Gatekeeper system after this week's events.
The EU opened formal antitrust investigations into Apple's App Store rules. My take on why the scrutiny is long overdue.
Apple's documentation problem is not only about money. Its unwillingness to hire remote writers is the factor nobody brings up.
The FAA banned certain recalled-battery MacBook Pros from flights. Check your serial number and bring proof to the airport.
One month with the 23.7-inch LG UltraFine 4K after returning the UltraWide, and what retina and native controls actually buy you.
The LG 49-inch UltraWide is cool but fights macOS. Why I am trading screen real estate for the 4K UltraFine instead.
The 2019 Mac Pro is technically everything I asked for, from expandable RAM to PCI slots. My reactions after the WWDC reveal.
Rereading Apple's 2017 Mac roundtable transcript, and why blaming pros for moving to laptops ignores Apple's own neglect.
The Mac Pro is finally due for a real refresh, and I have been waiting since 2011. Why 2019 decides my relationship with the platform.
Apple donated $1 million after the Sulawesi earthquake. Scaled against its profits, that is about $1.86 from someone earning $100,000.
iOS 11.3 disabled iPhone 8 screens installed by third-party repair shops. Another disappointment from Apple on right to repair.
150 GB of music, a 256 GB SSD, and an iTunes library I have never liked. How I rethought where my collection actually lives.
Ahead of Apple's Hello Again event, where my aging 2011 iMac leaves me and what I am hoping Apple finally ships.
A month in with an Apple Watch Series 2 and I am not sure it earned its place. Talking myself through whether to sell it.
First impressions after a day with the iPad Pro, from someone who has owned nearly every iPad since the original.
My WWDC 2015 wish list, mostly Swift tooling: refactoring in Xcode, Instruments support, and something like gofmt.
Apple's review guidelines promise to reject apps that are not useful or entertaining. A look at how well that holds up.
I retired my Mac Pro for a 27-inch iMac and lost all those drive bays. How I solved storage without them.